Frequently Asked Questions

Everything you need to know about shopping with Pastoutdoors.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the country. International orders may take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.

Are your materials sustainably sourced?

Yes, Pastoutdoors is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that ensure fair labor practices.

Can I change or cancel my order after it has been placed?

We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.